Frequently Asked Questions

  • 1. What is Metabio and what solutions/services do you offer?

    Metabio is an IT innovation company dedicated to advancing Life science, biobank and healthcare infrastructures with the goal of improving biomedical research and patient outcomes as well as enabling more personalized approaches to care. Our solutions include interoperable platforms that connect biobanks, hospitals, researchers, and patients, fostering seamless collaboration, and supporting tools such as dynamic consent management and decentralized online access to biospecimens and data marketplace. Alongside these platforms, we provide services such as infrastructure mapping to identify and address specific needs, consulting throughout every stage of a biobank’s lifecycle, training programs to help personnel adapt to new workflows, and continuous customer support to ensure client requirements are met at all times.

  • 2. Who can benefit from using Metabio’s solutions and services?

    Our solutions and services are designed for biobanks, hospitals, research infrastructures and CROs benefiting the entire healthcare and research ecosystem. Most importantly, our patient-centric approach ensures that patients are largely benefited from our solutions, as they gain access to better healthcare services and contribute directly to research advancements.

  • 3. What makes e-MetaΒio® different from other biobank IT platforms?

    e-MetaΒio® is an all-in-one platform that unites data from four interconnected sub-platforms into a single federated network. This enables seamless collaboration and real-time data exchange among biobanks, hospitals, researchers, and patients. By bridging existing gaps in the biobanking industry, e-MetaΒio® fosters stronger connections across the entire healthcare and research ecosystem.

  • 4. Can I customize Metabio’s platforms for my specific needs?

    Yes. All Metabio platforms can be customized and tailored to your specific needs.

  • 5. How do I get started with e-MetaBio®? What is the process and pricing?

    e-MetaBio®, as a whole or any of its separate platforms, in any combination, are implemented with a dependent default fee for process, data mapping and integration. Our agile methodology begins with the first interaction with the client followed by a business proposal and contract before final project implementation. Customer support and solution maintenance plans are user and deployment dependent (locally or cloud). Alternatively, the platforms can be licensed for use with a one-off contract that incorporates all the above, but with an unlimited user plan. Please contact us for detailed pricing information.

  • 6. Are Metabio platforms cloud-based or on-premises?

    Metabio platforms can be deployed on-premises or in the cloud. Data storage is flexible, allowing institutions to host information locally within their own networks or securely in the cloud, depending on operational preferences.

  • 7. What are the technical requirements (hardware, software) to implement Metabio?

    Hardware requirements depend on the solution deployment type, meaning whether it will be deployed locally or on the cloud and the number of network members . In the first case a powerful server with sufficient storage capacity is recommended. Standard operating software (e.g. Windows, MacOS, Linux) is required for system operation. In some cases, middleware may be used to streamline integration, though it is not mandatory.

  • 8. How does Metabio ensure data compliance and privacy?

    Metabio ensures full compliance with local, national, and international regulations, including GDPR. Our systems use SSL encrypted connection, firewall protection, and JWT token-based authentications. This ensures the highest standards of data security and ethical handling of sensitive information.

  • 9. How does the integration with existing biobank or lab infrastructure work?

    Our platforms integrate smoothly with existing biobank and laboratory systems using industry-standard frameworks such as FHIR (Fast Healthcare Interoperability Resources) for structured healthcare data exchange, HL7 for compatibility with clinical and laboratory workflows, and RESTful APIs for flexible, scalable, and secure system communication.

  • 10. Can Metabio integrate with LIMS, EMR/EHR systems?

    Yes. Metabio solutions are built to integrate with LIMS, EMR, EHR, and other databases, according to your specific needs.

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