Privacy Policy

Effective Date: 22/9/2025
Last Updated: 22/9/2025

At Metab.io, we are committed to safeguarding the privacy and personal data of all individuals who interact with our website and services. This Privacy Policy explains in clear and transparent terms how we collect, use, store, disclose, and protect personal information, as well as the rights available to individuals under applicable data protection laws, including the General Data Protection Regulation (GDPR), Greek data protection law, the California Consumer Privacy Act (CCPA), and other relevant privacy frameworks.

Information We Collect

We collect personal information only to the extent necessary to provide our services, respond to inquiries, and comply with legal obligations. The categories of personal information we may collect include:

  • Contact details (such as name, email, telephone, company or institution) when you use our contact forms, request a demo, or submit investor-related inquiries.
  • Professional and application data, including CVs or other documents you submit when applying for a job.
  • Newsletter subscription data, such as your name and email address, if you choose to subscribe.
  • Website usage data, collected via cookies and optional analytics tools (see below).

Cookies and Tracking Technologies

We use cookies and similar technologies to ensure proper website functionality and improve user experience.

  • Essential cookies
    • Language preference cookie: remembers your chosen language.
    • Cookie acceptance cookie: stores whether you accepted or rejected cookies (expires after six months).
  • Optional cookies
    • Google Analytics cookies: used to analyze website traffic and usage trends. These are set only if you consent. Google Analytics may process technical information such as IP address, browser type, operating system, and activity on our site.

You can manage or withdraw your cookie consent at any time through your browser settings or our cookie banner.

Purpose and Legal Basis for Processing

We process personal information only for lawful purposes, including:

  • Responding to inquiries and requests.
  • Processing job applications and communicating with candidates.
  • Sending newsletters and marketing communications (with consent).
  • Improving website functionality and analytics (with consent).
  • Complying with legal and regulatory obligations.

The legal bases include consent, performance of a contract, and legitimate interests (where applicable).

Data Storage and Retention

We retain personal data only as long as necessary for the purposes described above or as required by law. Specifically:

  • Contact, demo, and investor inquiries: transmitted by email to our company and not stored on the server.
  • Job application files: temporarily stored in a secure server folder only to enable the system to send the file as an email attachment to our HR team. These files are automatically deleted within one week as part of our scheduled system maintenance.
  • Newsletter subscriptions: stored in our database until you unsubscribe.
  • Cookies: stored for the periods described above, unless deleted earlier by you.

When data is no longer needed, it is securely deleted or anonymized.

Data Sharing and International Transfers

We do not sell or rent personal data to third parties. We may share data with trusted service providers (e.g., hosting providers, analytics services, email delivery platforms) under strict contractual terms ensuring confidentiality and security. Where personal data is transferred outside the European Economic Area, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses.

Your Privacy Rights

Depending on your location, you may have the right to:

  • Access your personal data.
  • Request correction or deletion.
  • Restrict or object to processing.
  • Request data portability.
  • Withdraw consent at any time (e.g., unsubscribe from newsletters or reject optional cookies).

To exercise these rights, please contact us using the details below.

Data Security

We employ appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or misuse. This includes encryption, secure access controls, server monitoring, and regular system maintenance.

Children’s Privacy

Our services are not intended for individuals under the age of 13 (or the minimum age required by law). We do not knowingly collect such data. If we learn we have done so, we will delete it promptly.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect legal, technical, or business changes. Updates will be posted on this page with a “Last Updated” date, and significant changes may be communicated directly to users if required by law.

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us

We use cookies to improve your browsing experience, analyze our traffic, and provide certain features. By clicking “Accept all,” you consent to the use of cookies in accordance with our Privacy Policy.

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